Friday, April 30, 2010

O2 Broadband

The company started in 2001 as a breakaway company from BT wireless. It quickly became one of the leading companies in the UK for internet, phone, video games, and other digital services. O2 was one of the first companies to offer a broadband service in the UK. They are part of the larger Telef—nica company that spans over all of Europe. In 2006 they purchased the Be network and expanded its borders to include the service area of the Be network. This makes them have one of the largest access areas in the whole United Kingdom. Since 2007 Telef—nica has over 40 million customers of which O2 has 18.4 million. They offer one of the fastest forms of broadband Internet in the UK and they offer it for a great price. Currently their focus is on Internet service for phones and other wireless devices. They are offering discounts to people who use multiple aspects of their services such as mobile phone and broadband usage. It is likely that in the future the broadband service will continue to grow and expand in popularity because they are a large and highly rated company.

O2 broadband offers 8Mb download speeds on the ADSL2 network. The network covers over half of the entire UK, which means that it is easy to find connection spots. They are currently trying to get mobile phone customers to use their broadband for their phones and on-the-go devices. However, they also offer home Internet connections as well. There is a fair use policy that O2 requires, however, they are more lenient than many other broadband provides. Heavy broadband users should consider using the service for their Internet provider. With initial set up customers receive free installation and a free wireless router with their service. The cost of the service is around £12.23 per month, but if you are also a mobile phone customer system, then Internet prices are £4.89. The minimum contract required is twelve months. 100 free texts can be sent from your computer to your phone, and you can also send 1000 e-mails to your phone with this plan.

The service level that customers receive while using O2 broadband is one of the best among Internet service providers. There is a 30 day money-back guaranteed trial period that users can try before they sign any contracts. Most reviewers give four or five star ratings for customer satisfaction and service. The set up is free, which is a great benefit to customers and there are many free items that come with the package such as free router, free text messages, and free e-mail. Customer service for the company is excellent as well. They offer many different kinds of support. You can call their customer service line with any questions at any time of day. If there is a hardware issue they will send someone out to fix it within a day or two. Overall, the internet service is one of the fastest and best on the market. If you already have mobile phone with them, then their broadband Internet is an even better deal. This is a company that should not be overlooked.

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