Tuesday, February 21, 2012

Online Computer Support

When people call for online computer support, you will find that there are levels and levels of A. These are the levels of people who help them. Each level has a different function and other responsibilities. It will go further in discussion with various levels so that they know who is helping them.

Tier I and II
The first level is the level or levels of I. This is the first line of people who will talk when they need help. They were given information about what is actually wrong with the stuff and then go on to get a list of symptoms that might encounter. They handle minor things when you look at this. They are the ones who will do the Restore password and other things of this nature. They will be put in most of the time like the first ones who will they call it. This is Tier I. This is the kind of online computer support.

Then there is a level two. This is said to be the highest level of depth there. The techs who work this job, he said he would be paid more for everything you do. They examine the first stage said was wrong with him. They will see that the first column has done some things. They look at it and try to remove a bit to see if they can not fix things. They can do onsite installations among many other tasks to be performed. However, if they can not solve the problem, then they go and tone to the next column.

Tier III and IV
Tier III is the next in order in terms of on-line computer support. This is the highest level there. They handle all of the advanced problems that arise. They can sometimes look at this and see things that people who work with individuals in the second and third pillar missed. The thing with this is that some of them who could be called after you have looked at things. They may have to come back even with the bad news. It might be difficult, but it must be done.

Then there is the last level. Level four is usually the one who believes that they are beyond the scope of business you can handle. This is usually a software or hardware problem, even something that came out. In some cases, they may have to get a tech from the company to take any piece of equipment or get them out to explore what is going wrong. These are pretty easy fixes for them. However, there are some who might otherwise find. These are different levels that have come up with online computer support.

The author is an established writer and expert on computers and tech niche, is currently writing about topics such as online remote computer support and computer repair. Visit read more

Friday, February 17, 2012

New MacBook Pro Review

The truth is that many of the new MacBook Pro review speaks highly of the new series. The new series features high-speed as the Intel Core i5 dual processor. High-speed from 2.53GHz to make sure that you well for your applications faster and more efficient way. Excellent Turbo Boost can increase the speed to use multiple applications, while reducing power consumption to preserve battery life. It has a 4GB DDR3 RAM and hard drive of 500 GB of storage. It is eight times the DVD / CD drive can provide enough space and documents to enable playing DVDs and CDs at the same time. Its built-in Gigabit Ethernet enables faster wired net work. In addition, two USB 2.0 ports, built-in iSight camera, FireWire, Digital card slot, Wi-Fi to be used for wireless Bluetooth, and 15-inch backlit LCD screen with high resolution to make the new MacBook Pro a fabulous product.

Just the same as the MacBook Pro review says, this laptop has a high quality video and all other Apple products, thanks to the Intel HD graphics processor and GeForce GT300. Nvidia GT300 graphics has switches to change between optimal performance with support from the graphics memory of 256 MB. With wide by 15 inches, the MacBook Pro can create a true home theater for you. Different graphics cards of this great laptop can run on different jobs. Nvidia for heavy-duty graphics processing, and Intel HD graphics for the light part.

MacBook Pro review says a lot about the powerful Mac OS X. This operating system Snow Leopard to offer the fastest processing speed and friendly feelings for the users. Another thing to mention is the battery life of laptop. This may work for users of all that is 5 years. For one charge, it can take up to eight hours for general use. Thoughtful feature is that the battery is built-in without adding too much extra weight or thickness to your computer. The battery can hold 80 percent of its original capacity even after ten thousand times the charges.

Aluminum surfaces and gorgers laptop is what most of the MacBook Pro review praises. The amazing design of the outer surface is also one of the reasons why Apple products are attracting so many fans around the world. If you are in need of a MacBook Pro, Apple's official website can provide detailed information on configuration, and MacBook Pro review can show you the most honest feedback from its use.

Wednesday, February 8, 2012

Viruses Article Category

This article seeks to explain the process of removing the Trojan virus from your computer. Methods collected here are reliable and accurate so far to remove a trojan virus. It is, however, suggest that they should be implemented carefully to avoid running into any computer problems. You can also use the online support services for the removal of the virus to be an expert to remove trojan virus for you.

Trojan virus is a dangerous program that wants to be a legitimate claim to lure users to click on it. This is mainly comes hidden in free and useful tools such as clocks lockers, screen savers, weather, software and toolbars and video codecs, among others. It can do massive destruction to your computer and valuable data stored in. See a comprehensive guide below to perform a step by step virus removal.

Instructions:

Open Task Manager, locate the malware process, and terminate it by pressing the End Process. If you can not access Task Manager, restart the computer in safe mode with network.

Disable System Restore. Click on the Start menu and right click on My Computer. Select Properties from the drop-down menu. Click to highlight the System Restore tab and click Select Turn off System Restore option. Press the Apply button and then OK to confirm the change. Exit the window.

Connect to the Internet and run an online virus scan using online scanner. There are various online virus scanners available on the Internet. Choose one and certainly download it from their official website in order to reduce the risk of infection still carries in his download. Provide the necessary permits and a program to scan and remove viruses from your computer.

Run anti-virus or anti-spyware program and update it. Wait until all the changes to fully download and install. When finished, run the whole virus scan (recommended). A quick program to delete infected files were found during the scan. When finished, close the window and restart your computer.

Download the latest version of Malwarebytes' Anti-Malware. Save the file and restart the installation. When finished, open the program and update it. Then run a full scan of your computer. When finished, ask him to delete the virus from your computer. Close the window.

Once the virus has been removed from your computer, create a new System Restore point. You must also back up all data to thwart the risk of losing it to a virus or other malicious infections.

Additional tips:

You can also manually remove Trojan virus from your computer, but it involves the risk of deleting data, especially if you're not well versed with the mechanism. The above steps can be performed without technical expertise. However, if you believe that you will not be able to deal with the Trojan virus, take help of professionals supporting online virus removal services.